/* Panel de ventas · estilo limpio tipo iOS, claro y oscuro */
:root{
  --bg:#f2f2f7; --card:#ffffff; --fill:#f2f2f7; --fill-2:#e3e3e8;
  --ink:#1c1c1e; --ink-2:#3a3a3c; --muted:#6c6c70; --sep:#e5e5ea;
  --accent:#0060df; --accent-ink:#ffffff; --accent-soft:#d6e6ff; --accent-mid:#7fb2ff; --accent-deep:#0b2b5c;
  --good:#1f7a35; --good-dot:#34c759; --good-soft:#dff5e5;
  --warn:#a65a00; --warn-dot:#ff9500; --warn-soft:#fff0d9;
  --bad:#c4161c; --bad-dot:#ff3b30; --bad-soft:#ffe5e2;
  --info:#0b4fb3; --info-soft:#e2edff;
  --shadow:0 1px 2px rgba(0,0,0,.04);
  --font:-apple-system,BlinkMacSystemFont,"SF Pro Text","Helvetica Neue","Segoe UI",system-ui,sans-serif;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){
  :root{
    --bg:#000000; --card:#1c1c1e; --fill:#2c2c2e; --fill-2:#3a3a3c;
    --ink:#f5f5f7; --ink-2:#d1d1d6; --muted:#98989f; --sep:#38383a;
    --accent:#0a6fe8; --accent-ink:#ffffff; --accent-soft:#16304f; --accent-mid:#1f5aa8; --accent-deep:#dbe8ff;
    --good:#4cd964; --good-soft:#163a20; --warn:#ffb340; --warn-soft:#3d2a0a;
    --bad:#ff6961; --bad-soft:#401614; --info:#7cb5ff; --info-soft:#13284a;
    color-scheme:dark;
  }
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font:16px/1.4 var(--font);-webkit-font-smoothing:antialiased;padding:24px 16px 48px;padding-top:max(24px,env(safe-area-inset-top))}
.wrap{max-width:1200px;margin:0 auto;display:flex;flex-direction:column;gap:20px}
h1{margin:0;font-size:34px;line-height:1.15;font-weight:700;letter-spacing:-.02em}
h2{margin:0;font-size:20px;font-weight:700;letter-spacing:-.01em}
a{color:var(--accent);text-decoration:none}
a:hover{text-decoration:underline}
.muted{color:var(--muted)}
.small{font-size:13px}
code{font:13px ui-monospace,Menlo,monospace}
[hidden]{display:none!important}
button,input,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--accent-mid);outline-offset:2px}

/* Barra superior */
.top{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:16px}
.top>div:first-child{display:flex;flex-direction:column;gap:4px}
.top-actions{display:flex;flex-wrap:wrap;align-items:center;gap:10px}
.chip{display:inline-flex;align-items:center;gap:8px;height:36px;padding:0 14px;border-radius:18px;background:var(--card);font-size:15px;font-weight:500}
.dot{width:8px;height:8px;border-radius:50%;background:var(--muted);flex:none}
.seg{display:inline-flex;padding:2px;border-radius:10px;background:var(--fill-2)}
.seg button{border:0;background:transparent;height:32px;min-width:72px;padding:0 12px;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer}
.seg button[aria-pressed="true"]{background:var(--card);box-shadow:0 1px 3px rgba(0,0,0,.14)}

.btn{display:inline-flex;align-items:center;justify-content:center;border:0;height:44px;padding:0 18px;border-radius:22px;font-size:15px;font-weight:600;cursor:pointer;text-decoration:none!important;white-space:nowrap}
.btn.primary{background:var(--accent);color:var(--accent-ink)}
.btn.ghost{background:var(--card);color:var(--accent)}
.btn.soft{background:var(--fill);color:var(--ink)}
.btn.block{width:100%}
.btn:disabled{opacity:.5;cursor:default}
.btn:active:not(:disabled){transform:scale(.98)}

.alert{margin:0;padding:12px 16px;border-radius:14px;background:var(--bad-soft);color:var(--bad);font-weight:500}

/* Tarjetas */
.card{background:var(--card);border-radius:20px;padding:20px;box-shadow:var(--shadow);min-width:0}
.card.list{padding-bottom:8px}
.card-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:8px}
.badge{min-width:28px;height:28px;padding:0 9px;border-radius:14px;background:var(--warn-dot);color:#3d2200;font-size:15px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;font-variant-numeric:tabular-nums}
.badge.zero{background:var(--fill);color:var(--muted)}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}
.kpi{display:flex;flex-direction:column;gap:6px}
.kpi .label{font-size:14px;color:var(--muted);font-weight:500}
.kpi .num{font-size:36px;font-weight:700;letter-spacing:-.02em;font-variant-numeric:tabular-nums;line-height:1.1}
.kpi .num.accent{color:var(--accent)}
.kpi .sub{font-size:13px;color:var(--muted)}
.kpi .sub.good{color:var(--good);font-weight:500}

.cols{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}
.col-main{flex:999 1 560px;min-width:0;display:flex;flex-direction:column;gap:20px}
.col-side{flex:1 1 320px;min-width:0;display:flex;flex-direction:column;gap:20px}
.stack{display:flex;flex-direction:column;gap:14px}

/* Filas de lista */
.row{display:flex;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--sep);min-width:0}
.row .grow{flex:1 1 auto;min-width:0;display:flex;flex-direction:column;gap:2px}
.row .title{font-size:16px;font-weight:600}
.row .line{font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row .end{flex:none;display:flex;flex-direction:column;align-items:flex-end;gap:2px;font-size:13px}
.empty{padding:18px 0 14px;border-top:1px solid var(--sep);color:var(--muted);font-size:15px}

/* Pendientes */
.msg{border-top:1px solid var(--sep);padding:14px 0}
.msg summary{list-style:none;cursor:pointer;display:flex;flex-wrap:wrap;align-items:center;gap:12px}
.msg summary::-webkit-details-marker{display:none}
.msg .who{flex:1 1 260px;min-width:0;display:flex;flex-direction:column;gap:3px}
.msg .who b{font-size:16px}
.msg .subject{font-size:15px;color:var(--ink-2)}
.msg .meta{font-size:13px;color:var(--muted)}
.msg .actions{display:flex;gap:8px;flex-wrap:wrap}
.msg .body{margin-top:12px;padding:14px 16px;border-radius:14px;background:var(--fill);font-size:15px;white-space:pre-wrap;overflow-wrap:anywhere}
.msg .to{font-size:13px;color:var(--muted);margin:12px 0 0}
.msg form{margin-top:12px;display:flex;flex-direction:column;gap:8px}
label{font-size:13px;color:var(--muted);font-weight:500}
input[type=text],input[type=password],textarea{width:100%;border:1px solid var(--sep);background:var(--card);border-radius:12px;padding:12px 14px;font-size:16px}
textarea{resize:vertical;min-height:160px;line-height:1.45}

/* Embudo */
.funnel{display:flex;flex-direction:column;gap:12px}
.fstep{display:grid;grid-template-columns:120px minmax(0,1fr) 52px;align-items:center;gap:12px}
.fstep .name{font-size:15px;color:var(--ink-2)}
.fstep .track{height:28px;background:var(--fill);border-radius:8px;overflow:hidden}
.fstep .bar{height:100%;min-width:40px;border-radius:8px;background:var(--accent-soft);display:flex;align-items:center;padding-left:10px;transition:width .4s ease}
.fstep .bar span{font-size:14px;font-weight:700;color:var(--accent-deep);font-variant-numeric:tabular-nums}
.fstep.mid .bar{background:var(--accent-mid)}
.fstep.last .bar{background:var(--accent)}
.fstep.last .bar span{color:#fff}
.fstep .pct{font-size:14px;color:var(--muted);text-align:right;font-variant-numeric:tabular-nums}

/* Tabla */
.table-box{overflow-x:auto}
table{width:100%;min-width:600px;border-collapse:collapse;font-size:15px}
th{text-align:left;font-weight:500;font-size:13px;color:var(--muted);padding:10px 8px;border-bottom:1px solid var(--sep)}
td{padding:12px 8px;border-bottom:1px solid var(--sep)}
th:first-child,td:first-child{padding-left:0}
td.name{font-weight:600}
.r{text-align:right;font-variant-numeric:tabular-nums}
.pill{display:inline-block;padding:4px 10px;border-radius:12px;font-size:13px;font-weight:600;background:var(--fill);color:var(--ink-2);white-space:nowrap}
.pill.warn{background:var(--warn-soft);color:var(--warn)}
.pill.good{background:var(--good-soft);color:var(--good)}
.pill.info{background:var(--info-soft);color:var(--info)}
.pill.off{color:var(--muted)}

/* Agentes */
.avatar{flex:none;width:40px;height:40px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:17px;font-weight:700}
.st{display:inline-flex;align-items:center;gap:6px;font-weight:500}
.st.trabajando{color:var(--good)} .st.trabajando .dot{background:var(--good-dot)}
.st.espera{color:var(--muted)}
.st.pausa{color:var(--warn)} .st.pausa .dot{background:var(--warn-dot)}
.st.error{color:var(--bad)} .st.error .dot{background:var(--bad-dot)}

/* Reuniones */
.cal{flex:none;width:52px;height:56px;border-radius:12px;background:var(--fill);display:flex;flex-direction:column;align-items:center;justify-content:center}
.cal small{font-size:11px;font-weight:700;color:var(--bad);text-transform:uppercase;letter-spacing:.04em}
.cal b{font-size:22px;line-height:1.1}

/* Buzones */
.meter-head{display:flex;justify-content:space-between;font-size:15px;margin-bottom:8px;gap:12px}
.meter-head span:last-child{color:var(--muted);font-variant-numeric:tabular-nums}
.meter{height:8px;border-radius:4px;background:var(--fill);overflow:hidden}
.meter i{display:block;height:100%;background:var(--good-dot);border-radius:4px}
.meter i.full{background:var(--warn-dot)}

/* Toast */
.toast{position:fixed;left:50%;bottom:max(28px,env(safe-area-inset-bottom));transform:translateX(-50%);background:rgba(28,28,30,.94);color:#fff;padding:12px 20px;border-radius:22px;font-size:15px;font-weight:500;box-shadow:0 8px 24px rgba(0,0,0,.2);max-width:calc(100% - 32px);z-index:10}
.foot{text-align:center}

/* Login */
body.login{display:flex;align-items:center;justify-content:center;min-height:100vh;min-height:100dvh}
.login-card{width:100%;max-width:380px;background:var(--card);border-radius:24px;padding:32px 24px;display:flex;flex-direction:column;gap:10px}
.login-card form{display:flex;flex-direction:column;gap:8px;margin-top:8px}
.login-card .btn{margin-top:12px}

@media (max-width:520px){
  h1{font-size:30px}
  .top-actions{width:100%}
  .seg{flex:1}
  .seg button{flex:1;min-width:0}
  .fstep{grid-template-columns:96px minmax(0,1fr) 44px;gap:8px}
  .msg .actions{width:100%}
  .msg .actions .btn{flex:1}
}
@media (prefers-reduced-motion:reduce){
  .fstep .bar{transition:none}
  .btn:active:not(:disabled){transform:none}
}